Social Media Moderator / Lead Generation Specialist

Your Day as a Social Media Moderator / Lead Generation Specialist at EPPS Might Include:

• Social Media Management: Overseeing and managing the company’s social media pages on Facebook, Instagram, and LinkedIn, ensuring content is engaging and aligned with brand standards.
• Platform Strategy Support: Assisting in the execution of social media strategies that align with various marketing objectives, in coordination with the Social Media Strategist.
• Content Moderation: Monitoring comments and interactions on social media platforms, ensuring community guidelines are followed and addressing inquiries or issues promptly.
• Campaign Interaction: Engaging with and responding to comments and messages related to digital campaigns, fostering a positive community experience.
• Campaign Development: Designing and executing social media campaigns to enhance brand visibility, drive engagement, and generate leads.
• Customer Service: Providing excellent customer service by addressing inquiries, comments, and concerns in a timely, professional manner.
• Lead Generation Activities: Implementing outbound marketing strategies, including cold calling and emailing potential clients to provide information about our services and gather leads.
• Inbound Communication Handling: Managing inbound inquiries from online marketing activities, ensuring timely responses and effective communication with potential clients.
• Proactive Outreach: Conduct outbound marketing initiatives, including cold-calling and emailing, to engage potential clients and introduce them to our services that may benefit their needs
• Collaboration with Digital Marketing Agencies: Working closely with digital marketing agencies to execute campaigns, providing feedback on social interactions, and ensuring seamless campaign management.

What We Hope You Bring to the Table:

• High Sense of Ownership: A proactive, “I got this” attitude that reflects accountability and drives successful outcomes.
• Social Media Experience: Proven experience as a Social Media Moderator, especially on Facebook, Instagram, and LinkedIn platforms.
• Campaign Management Knowledge: Familiarity with social and digital campaigns, with experience in using applications for efficient moderation and engagement.
• Creative Approach: A creative mindset that adds value to customer interactions and enhances brand presence.
• Customer Service Excellence: Strong customer service skills to address audience needs and concerns professionally.

So, what are the Job Requirements?

• Educational Background: Bachelor’s degree in marketing, business or a related field.
• Experience with Social Media Agencies: Prior experience working with digital marketing agencies is a must.
• Age Requirement: Candidates should be between 25 – 30 years old.
• Language Proficiency: Fluent in both Arabic and English for clear, effective communication.
• Marketing Objective Alignment: Experience as a Social Media Strategist, using social media to achieve diverse marketing objectives
• Organizational Skills: Strong ability to manage schedules and communications efficiently.

Why Join Us?

• Competitive Compensation: Mobile devices, high-coverage medical insurance, summer vacation allowance, marriage allowance, food supplies, and schooling allowance—all provided as per company policy.
• Professional Growth: Access to ongoing development and growth opportunities to support your career advancement.
• Innovative Environment: Work in a collaborative, innovative team setting.
• Inclusive Culture: Join a positive and inclusive work environment that values each team member.

Ready to join? Send your CV to cv@makkacorp.com with the position title in the subject or click the button below. Let’s build something amazing together!